Change Management is based on research and best practices from change practitioners and change experts.

Here we collect useful insights coming from our experience in the Big Themes and Change Diaries, and learning opportunities and tools in our Webinars and downloads, as a comprehensive toolkit to enhance your studies.

Big Themes

Some of the questions we encounter among clients and peers, answered with long-reads were we try to provide data and previous experiences to better understand Change Management and all the related topics.

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The Change Diaries

Stories of change as told by our team and our network of partners, with first-hand experiences and insights from all over the world.

  • Change Management Case Study: Financial Services Industry

    What was the purpose of the work? A global company in the financial services industry decided to consolidate five premises in Sandton into one. The site for the new premises was selected and a six-year building and relocation project started in 2012. The change management effort officially started in March 2017. Bioss SA was appointed […]

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  • Change Leaders Conference 1

    In October 2020, we found ourselves still in a period of a continued transition, globally. The second wave of Covid-19 overlaps the roll-off of the first wave, and we are a long way from a vaccine for everyone, despite boasts from politicians. The world is still struggling to find a ‘new normal’. It was an […]

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  • Fundamental changes to enable corporates innovating in ecosystems

    The speed and complexity of changes in their environment that corporates have to identify, process, and react to is at an all-time high. Among other things, driven by a decrease of costs to launch a “tech”-business and an increase in VC funding looking for “high-growth”-opportunities, startups are crowding into previously well-shielded industries.

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  • Engage the Exco and the employees will follow: A new way to think about performance management

    In a highly competitive market where skilled employees form the core of a competitive advantage we aimed to implement a new performance management tool that would ensure higher employee engagement. A change like this includes many aspects, from a new technology to a change in the culture of the organisation. It’s a long journey, and it is only made longer if not driven by powerful sponsorship.

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  • Family First: When Corporate Cultures Collide

    What happens when, after a merger with a close knit family business, the corporate giant’s very survival depends on the ability to dust off the age-old family-business way of doing things and bring the key employees onboard.

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Case studies

Our experiences across different industries, from Mining to Financial services, with all the challenges we have tackled and the results we have achieved.

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Meet change practitioners and experts like you who work everyday to shape the discipline of Change Management, learn from their experiences and understand how to deal with common and (sometimes) uncommon issues.

  • Bringing Structure and Intent to ECM

    Building Enterprise Change Management (ECM) requires a structured approach driven with intent. Find out how in this webinar recording with Tom.

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  • The ROI of Change Management

    Get to grips with the ROI of Change Management. We discuss the many ways this can be calculated and how valuable it can be in building a targeted Change Management approach.

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  • The 5 Tenets of Change Management

    We apply change management to realize the benefits and desired outcomes of change. Prosci’s Five Tenets of Change Management form the basis for the discipline and help focus and contextualise the myriad activities that managing change demand. In this webinar we engage with this topic and use the tenets to help build a clear case for managing change actively.

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  • Community Forum: Covid-19; the Change Managers field report

    Our first Community forum, digitised here, offers insights into how Change Managers have been handling the changes brought on by the global pandemic. We collected all the information and present it here for other practitioners to be inspired and help us all make the changes and face the future.

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  • Building a Business Case for Change Management

    Research indicates Change Management is an important discipline in making projects successful however we must still justify it’s costs and implementation with a business case. The way this is constructed and the critical question of the language we use is discussed in this webinar with Tom Marsicano.

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Some useful resources and tools to enhance your study and to build your own Change Management library with research-based materials.

  • The ADKAR Model and Senior Leadership

    Equipping senior leaders with a model of change helps them effectively participate in the change management process. Further, employee adoption has been shown to increase when senior leaders are seen adopting and actively using a change management model. In a research effort to understand how organizations use the Prosci ADKAR® Model (ADKAR), Prosci explored how to […]

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  • The ADKAR Model as a Measurement Framework

    When used effectively, data gathered through measurement enables us to identify issues, diagnose gaps and take corrective action. Measurement data reveals where progress and change is happening and where obstacles need to be addressed. As leaders of change, we know that demonstrating progress is important. In a research effort to investigate how leading organizations are using […]

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  • An Introduction to Change Management

    Change is a constant of life but the rate of change has never been less constant. New technologies, methodologies and ideas are springing up all around us, driven by our interconnected world. Adopting these changes and making them business practices present great opportunities however the adoption of these changes and the consequences of their number […]

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  • Reinforcing and Sustaining Change Outcomes

    Prosci embarked on a targeted research effort to add depth and breadth to the body of knowledge related to reinforcing and sustaining change outcomes. This effort builds on existing research and methodology aimed at reinforcement. The objective of this study is to provide lessons learned and actionable insights for change practitioners around the world.

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  • Agile and Change Management Executive Summary

    In response to the increasing prevalence of Agile development approaches and the need to drive adoption and usage of the solutions created using these approaches, Prosci conducted a study to explore two dimensions of change management related to Agile development.

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