Change Management is based on research and best practices from change practitioners and change experts.

Here we collect useful insights coming from our experience in the Big Themes and Change Diaries, and learning opportunities and tools in our Webinars and downloads, as a comprehensive toolkit to enhance your studies.

Big Themes

Some of the questions we encounter among clients and peers, answered with long-reads were we try to provide data and previous experiences to better understand Change Management and all the related topics.

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The Change Diaries

Stories of change as told by our team and our network of partners, with first-hand experiences and insights from all over the world.

  • ADKAR Deep Dive: Buttressing Reinforcement

    The final element of the ADKAR model is reinforcement. This is defined “as any action or event that strengthens and reinforces the change with an individual or an organization” and is a vital element of the model because it applies at every stage. In other words unlike the other elements, which are basically circular and […]

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  • ADKAR Deep Dive: Actioning Ability

    Continuing with our deep dive through the ADKAR model, we move on to the fourth element: ability.  As Jeff Hiatt defines this in his book “ADKAR: A model for change in business, government and our community”, ability is the demonstrated capability to implement the change and achieve the desired performance level. That sounds straightforward enough, […]

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  • ADKAR Deep Dive: Forging Knowledge

    The link between knowledge and Change appears obvious however in the world of ADKAR Knowledge is conceived of in a very specific way and requires a plan to tackle.

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  • ADKAR Deep Dive: Driving Desire

    When devising the ADKAR model, Jeff Hiatt, settled on the word “desire” as the second element of effective change, rather than motivation. He wrote this was because he considered it to be more inclusive and better represented “the ultimate choice to support and participate in change.”  Key here is the recognition of choice. Thus, unlike […]

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  • ADKAR Deep Dive: Optimising Awareness

    When asked, most employees will state that they are aware of changes in their organisation in a vague and undefined way however in the ADKAR model Awareness if much more rigorously defined. This definition of awareness helps ensure that people begin the process of change in the right perspective and is crucial in moving individuals to a future state.

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Case studies

Our experiences across different industries, from Mining to Financial services, with all the challenges we have tackled and the results we have achieved.

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Meet change practitioners and experts like you who work everyday to shape the discipline of Change Management, learn from their experiences and understand how to deal with common and (sometimes) uncommon issues.

  • Tim Talks Playlist

    A set of interesting discussions with Prosci’s Tim Creasy spanning topics such as the ADKAR model to Enterprise Change Management and Organisational Change Management Maturity.

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  • Tools for Managing Change Effectively Playlist

    A playlist of Prosci’s Webinar Shorts discussing the tools and their applications in making change happen.

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  • What is Change Management

    What is change management? It’s the promise of success! Organizations that embrace change management are more likely to achieve project objectives. Download the Intro to Change Management guide to learn more: The data is clear: even when organizational changes meet technical requirements and milestones, they can still fail to deliver results and benefits. What’s missing? […]

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Some useful resources and tools to enhance your study and to build your own Change Management library with research-based materials.

  • The ADKAR Model and Senior Leadership

    Equipping senior leaders with a model of change helps them effectively participate in the change management process. Further, employee adoption has been shown to increase when senior leaders are seen adopting and actively using a change management model. In a research effort to understand how organizations use the Prosci ADKAR® Model (ADKAR), Prosci explored how to […]

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  • The ADKAR Model as a Measurement Framework

    When used effectively, data gathered through measurement enables us to identify issues, diagnose gaps and take corrective action. Measurement data reveals where progress and change is happening and where obstacles need to be addressed. As leaders of change, we know that demonstrating progress is important. In a research effort to investigate how leading organizations are using […]

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  • An Introduction to Change Management

    Change is a constant of life but the rate of change has never been less constant. New technologies, methodologies and ideas are springing up all around us, driven by our interconnected world. Adopting these changes and making them business practices present great opportunities however the adoption of these changes and the consequences of their number […]

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  • Reinforcing and Sustaining Change Outcomes

    Prosci embarked on a targeted research effort to add depth and breadth to the body of knowledge related to reinforcing and sustaining change outcomes. This effort builds on existing research and methodology aimed at reinforcement. The objective of this study is to provide lessons learned and actionable insights for change practitioners around the world.

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  • Agile and Change Management Executive Summary

    In response to the increasing prevalence of Agile development approaches and the need to drive adoption and usage of the solutions created using these approaches, Prosci conducted a study to explore two dimensions of change management related to Agile development.

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