Success Story: Multinational logistics organisation enables growth through change capability
In Spring 2015, Crowley Maritime Corporation, a U.S.-based marine services company with operations in over seven countries, acknowledged the challenges of its ambitious acquisition and transformation strategies, deciding to facilitate smoother and swifter organizational changes despite its bias towards immediate action.
The Challenge
To build enterprise change agility to enable large scale change to happen more quickly and effectively throughout the organization.
The Solution
• Adopt the Prosci change management methodology through an organizational license
• Stand up a change management team
• Create a Change Leadership Strategic Roadmap
• Conduct a company-wide awareness campaign about change management to build overall capability
• Lead change management efforts on strategic, high-impact, high-risk projects
• Provide project-specific training to those impacted by these strategic initiatives