Competency Building

Prosci® Improve Project Health Model Mastery Program

Step up your change management practice with advanced skills to improve your project results.

Why this Program?

Keeping desired outcomes in mind throughout the project lifecycle is important. But you’ll also achieve better project results when you have the right tools, resources and best-practices insights to support your practice. That’s where the Improve Project Health program can help.

This one-day, deep-dive Model Mastery program based on the Prosci Change Triangle (PCT) Model will equip you to:

  • Effectively engage with stakeholders and align on project success
  • Turn insights into action to improve project outcomes
  • Engage with your change management peers to share challenges and solutions
  • Use Prosci’s rich, data-driven tools and resources during and after the program
  • Elevate your practice and professional journey with new, advanced skills

Learn how to use critical thinking, peer insights, Prosci’s body of knowledge, and practical tools to analyze your project data and deliver better project outcomes for your organization.

Who is it for?

The Improve Project Health program is ideal for practitioners interested in advancing their change management practices with new skills, particularly related to PCT Assessments. The program is designed for:

  • Both new and experienced practitioners who have completed Prosci's Change Management Certification or Practitioner Program
  • Both practitioners using Prosci’s recently enhanced methodology and those using Prosci’s legacy methodology

Prosci research reveals that if a project is weak in any of the four aspects of the PCT Model (Success, Leadership/Sponsorship, Project Management, Change Management), it will struggle or fail.

Learning Objectives

Explain the why, what, who, when and how of the PCT Model

  • Proactively apply the PCT Model and build healthier projects and take preventative actions.

Indetify and Engage Participants

  • Prepare for a PCT Assessment by gaining commitment, identifying and inviting participants, and determining the appropriate approach.

Conduct a PCT Assessment

  • Adapt resources for individual interviews, facilitated group sessions, or surveys.

Improve Analysis and Impact

  • Analyze and act on PCT Assessment results by using Prosci's body of knowledge and resources for sharing results.

Track and adapt Actions

  • Improve project health by conducting PCT Assessments over the lifecycle of the project to monitor progress in project health.

Instructor-Lead Virtual or at a Venue

Join our virtual interactive courses to learn from anywhere you want or book a public session at one of our venues.

Do you need an in-house session?
Please contact us for further information.

Our Practitioners say

"The PCT Model is one of the key tools in my change toolkit since becoming a Prosci certified practitioner 6 months ago. This session has enhanced my knowledge even more and has given me the confidence to use to get everyone on the same page."

Tim Price-Walker, Hawke's Bay regional Council

Tools and Resources Included

  • One-year subscription to digital content, guidance and resources in the Prosci Hub Solution Suite, including:
    • Knowledge Hub – Applying the ADKAR Model
    • Research Hub – Access to over 20 years of best practices in change management research including the Applications of ADKAR Research Study
  • Digital program workbook downloadable from the Applying the PCT Model Knowledge Hub

Knowledge Hub has a wealth of information about the methodology while Research Hub holds the over 20 years of researcg from Prosci

Program agenda


  • Welcome and Connection
  • PCT Model Review
  • Applications of the PCT Model Research
  • PCT Assessment
  • PCT Assessment Application Process


  • Prepare for a PCT Assessment
  • Conduct a PCT Assessment
  • Analyze and Act on PCT Assessment Results
  • Track and Adapt Action to Improve Project Health
  • Next Steps and Close

Yes, I’d like to manage Change with you

Contact us to request an in-house session for this Program or if you just need further information.

After the Program

We will support participants by discussing and adjusting the action plan prepared at the end of the program.


Get project-specific support from us, assess your improvements and get useful advice and insights via email or customer support service.

Prosci® support materials

You are granted access to the Prosci® Portal, where you can find free tutorials and webinars as a life-long support mechanism.
The portal is updated continuously, so you always get new insights from actual research.

Frequently Asked Questions

Find the answer you may be looking for in our FAQs section. If you can't find the solution, do not hesitate to contact us.